Before choosing forklift distributors serving Chicago, there are many factors that you need to put into consideration to ensure that you are dealing with the right company. The primary factor to consider is the relationship with the dealer. It is not a wise idea to just give out your pile of cash for a forklift and then walk away forever. Build a healthy relationship with the distributors since you may decide to do a lift leasing.
A lot of people see leasing or purchasing a forklift as just a fundamental business transaction. However, in most cases, you need to have an ongoing relationship with your equipment provider. In building such relationships, you need to work with someone who understands your needs. A distributor of unique equipment and expert staffers trained to provide quality services. Some of the factors you may want to consider before choosing a forklift distributor serving in Chicago, IL include;
The company’s history and reputation
Research and know more about the company before settling on your decision. Ask for referrals from your friends and relatives who have dealt with distributors in the past. Let them tell you what they think about the dealers; whether they enjoyed their services and if they underwent problems, let them tell you about it.
The other way to learn about the reputation of the dealers is through the internet. Look for their social platforms online and read the reviews of their clients. If you happen to see a negative review from various people, chances are, it could be true.
Certification and licensing
A good distributor should have the distribution permit. Ensure that the dealer is authorized and do not take their word for it. Let them show proof that they have the permit. A licensed distributor indicates that they are genuine.
Availability of quality parts
Ensure that the dealers can quickly provide you with the required parts anytime you may need them.
High notch team of service technicians
Experience is a crucial aspect in every service provider. The service technicians should be highly skilled and should have the ability to answer any questions you may have concerning the machine. They should have all hand-on knowledge concerning your forklift without struggles.
Diversity of services and products offered
Deal with a distributor you can rely on to provide you with more services other than just the distribution. People you can depend on for consultation and advice on how to use and maintain the forklift.
Also, ensure they can offer other products like spare parts and help you when it comes to repair and installation of the parts. Choose a distributor you can count on to assist you in dealing with your equipment.
When selecting a merchant, word of mouth is invaluable. It is wise to ask prospective distributors to provide you with references so that you can talk to other people who have worked with them before to have a better understanding of how they respond after sales.
Try understanding the customer services to know how the company is run. Observe how the staff treats you when offering services to see if they are friendly and professionals.
We are forklift distributors serving Chicago, IL who not only provide forklift equipment sales service but also material handling solutions to our clients. Our objective is to become knowledgeable about your needs and provide you with a machine that maximizes efficiency and reduces downtime. Contact us today to get friendly and convenient services to suit your specific needs.